General systems unit: Difference between revisions
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== | ==Purpose== | ||
*What is the ''[[purpose]]'' of the legal department? Wider: what is the purpose of any part of the [[federation]]? | *What is the ''[[purpose]]'' of the legal department? Wider: what is the purpose of any part of the [[federation]]? | ||
===The | ==The “client”== | ||
The Client may not be who you think it is. | |||
==='''''What'' is a “client”?'''=== | |||
Someone who gives you things to do. | |||
'''Business clients''': Clients may be imposed by business imperative to sell stuff — in which case your internal client is the internal representation of the client to whom the firm is selling something — Sales — or the internal representative of the firm in that transaction with the client — Trading. | |||
'''Infrastructural clients''': Client relationships are also imposed by the formal infrastructure of the firm. Here you may be “service provider” to another “client”, or you may be “client” to another “service provider”. | |||
==='''''Who'' is your client?''' === | |||
The “business” — front office; sales and trading; the revenue generators are not your only client. In fact, it is barely a client at all. It would rather it ''didn’t'' give legal anything to do, since legal only slows it down: “Sure, do whatever you must do, but just be quick about it and don’t upset my client”. More important client [[stakeholder]]s : | |||
*Line management. | |||
*Other horizontal siloes who hold a stake in your work product: credit, tax, compliance etc: here you need their consent to carry on your task for someone else (usually the business). | |||
*Other horizontal siloes whose work product you hold a stake in: [[operations]], [[chief operating office]]. Here, ''they'' need ''your'' consent to carry on ''their'' function. | |||
'''Who, ''within'' your client, is your client'''? | '''Who, ''within'' your client, is your client'''? |