Metric

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The Devil’s Advocate™ sounds off on Management


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When everything about a people is for the time growing weak and ineffective, it begins to talk about efficiency. ... Vigorous organisms talk not about their processes, but their aims.

G. K. Chesterton, Heretics

The stock-in-trade of a middle manager and the management consultant she aspires to become.

Like a key performance indicator, a second-order derivative of actual performance calculated to allow non-experts to make cavalier management decisions, usually to reduce expenditure on — aka make redundant — the person performing that function.

To be contrasted with the ineffable, inarticulable skills that are provided by a subject matter expert.

See also