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These are easy to diagnose. But you get what you pay for. It stands to reason you get less experience and ability when you downgrade. It is no less inevitable when you offshore, and all the more when you outsource: there you get the uninvestment of a contractor into the bargain too. | These are easy to diagnose. But you get what you pay for. It stands to reason you get less experience and ability when you downgrade. It is no less inevitable when you offshore, and all the more when you outsource: there you get the uninvestment of a contractor into the bargain too. | ||
But with de-skilling comes lack of flexibility and agility. Comes silos. Comes specialisation - in the sense of limitation. This implies more escalation. Escalation necessitates {{wasteprov|waiting}}. | But with de-skilling comes lack of flexibility and agility. Comes silos. Comes [[specialisation]] - in the sense of limitation. This implies more escalation. Escalation necessitates {{wasteprov|waiting}}. | ||