Reports of our death are an exaggeration: Difference between revisions

Reports of our death are an exaggeration (view source)

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 As a strategy for coping with “known knowns” automation is good business. Humans are bad at following rules. They are expensive. They occupy real estate. They require human resources departments. They misunderstand. They screw up. They leave. They don't write things down. Machines are much better on all of these measures.
-But, still ''the race to automate “known knowns” is a race to the bottom''. The value in a product is the resources and skill required in producing it. Banking products do not need no fields, raw materials or warehouses: they only require skill. A skill that can be automated, can be replicated. The value of a “skill”, once automated, tends to nil.  The margin it generates will tend to zero, too: everyone with a decent PC will be at it.
+But, still ''the race to automate “known knowns” is a race to the bottom''. The value in a product is the resources and skill required in producing it. Banking products do not need no fields, raw materials or warehouses: they only require skill. A skill that can be automated can cheaply be replicated. The value of a “skill”, once automated, tends to zero.  The margin it generates will tend to zero, too: everyone with a decent PC will be at it.
 If Mr. Cryan thinks ''that'' is the future of his business, he needs his head read.
-Your future, sir, is in your people Those ones who stand at the frontier, staring resolutely into the horizon. They may have robots at their disposal, but only your human pioneers can set them to work.
+Your future, sir, is in your people: those ones who stand at the frontier, staring resolutely into the horizon. They may have robots at their disposal, but only your human pioneers can set them to work.
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