Management information and statistics

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The simplistic lens through which the upper echelons understand the grubby whole. The surest sign that an organisation has gone past its optimal size and is slipping into middle-aged spread. If its executives need MIS to understand how the business is getting on — to make it “legible” — it’s a fair bet the business is too big, unwieldy and complicated. If you need MIS, you’re part of the problem.

See also

• Seeing Like a State