Tedium is particular, scale is generic

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Tedium is particular, scale is generic. That is why it is tedious. Because it can’t be scaled, and therefore solved. If the same sort of tedium were common to enough market participants that a glib SaaS solution could fix it, it would have been fixed by now.

Fixable, generic tedium is not stable. It gets fixed. Particular tedium is stable. It persists, not because because it is tedious, but because it presents in a unique, abstruse, absurd, obtuse way. These kinds of things do not dissolve in water. They are not susceptible of straightforward, “let’s science the shit out of this” solutions.

See also

• Real-life legal problems
• Reg tech
• Software as a service