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{{Work to rule capsule}} | {{Work to rule capsule}} | ||
===Reacting to failure=== | |||
Reactions to accidents tend to be: | |||
*'''Retrospective''': made with the benefit of hindsight and full knowledge of inputs and outputs, and with ample time to construct a narrative that neatly links events into a causal chain — a causal chain that was not apparent to the actors at the time, and maybe an impressive, but all the same imaginary, feat of imagination from a [[middle manager]] not normally known for their creative skills. | |||
{{Sa}} | {{Sa}} |