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[[File:Hub.jpg|thumb|center|450px|[[CeleryHub]], as we shall call it, yesterday]]}} | [[File:Hub.jpg|thumb|center|450px|[[CeleryHub]], as we shall call it, yesterday]]}} | ||
The reg tech proposition is obvious: replace this laborious, error-prone, analogue process with an authenticated, governed, audited, straight-through processed, ''fast'' online digital interaction. So why doesn’t it work, and what can we do about it? | The reg tech proposition is obvious: replace this laborious, error-prone, analogue, ''human'' process with an authenticated, governed, audited, straight-through processed, ''fast'' online digital interaction. So why doesn’t it work, and what can we do about it? | ||
[[Reg tech]]’s shortcomings present in different ways but boil down to the same thing: ''[[rent-seeking]]''. | [[Reg tech]]’s shortcomings present in different ways but boil down to the same thing: ''[[rent-seeking]]''. | ||
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==The problem== | ==The problem== | ||
===[[Rent-seeking]]=== | ===[[Rent-seeking]]=== | ||
We’re yet to find a [[reg tech]] provider | We’re yet to find a [[reg tech]] provider whose business model does not involve ''extracting [[rent]]''. This they commonly justify by reference to the ''value'' their product provides, which they equate to the ''total cost of labour and infrastructure it saves''. Historians, and lovers of crushing irony, will enjoy how this resembles the [[labour theory of value]], in that the economic value of the service is equated to the total amount of labour it requires — or “saves”. | ||
You might ask how a third party could know. And should we be so thrilled at cutting the wage bill of some school-leavers in Sarajevo, only to pay a guy in Old Street for code he bought from some school-leavers in Bucharest, if it means he can then intermediate our process for the hereafter, adding nothing but the cheerful chime of a clipped ticket each time his machine spits out another document, or while each one collects dust on his server?<ref>This is called “hosting” and it seems to be a cash cow. But aren’t terabytes of data storage, like, ''pennies'' these days?</ref> | |||
Wasn’t the promise of the [[Information technology|information revolution]] something grander than that? | Wasn’t the promise of the [[Information technology|information revolution]] something grander than that? Weren’t things meant to be ''free'', not just ''marginally cheaper and more complicated''? | ||
===[[Iatrogenic|The cure and the disease]]=== | ===[[Iatrogenic|The cure and the disease]]=== | ||
'''''[[Iatrogenic]]''''' — it is a cure that is worse than the disease<ref>This is a super concept and if you haven’t come across it you owe it to yourself and {{author|Nassim Nicholas Taleb}} to read about it in his superbly bombastic {{br|Incerto}} series.</ref> — in that in promising to ''alleviate'' the [[tedium]] of the [[boilerplate]], pernickitiness and low-level wrangling over [[representations and warranties]], technology throws open the window wide on a panoramic vista of unlimited low-level tinkering. The cost of infinite pedantry has ''dropped through the floor''. | '''''[[Iatrogenic]]''''' — it is a cure that is worse than the disease<ref>This is a super concept and if you haven’t come across it you owe it to yourself and {{author|Nassim Nicholas Taleb}} to read about it in his superbly bombastic {{br|Incerto}} series.</ref> — in that in promising to ''alleviate'' the [[tedium]] of the [[boilerplate]], pernickitiness and low-level wrangling over [[representations and warranties]], technology throws open the window wide on a panoramic vista of unlimited low-level tinkering. The cost of infinite pedantry has ''dropped through the floor''. |