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A JC coinage to capture management’s slavish devotion to the [[Pareto rule]]. | A JC coinage to capture management’s slavish devotion to the [[Pareto rule]]. | ||
To exercise “[[Pareto triage]]” is to move beyond the ''observation'' that eighty percent of your revenues | To exercise “[[Pareto triage]]” is to move beyond the ''observation'' that, in a given period, eighty percent of your revenues will come from twenty percent of your clients, and ''vice versa'' — which is just one of those unfortunate, immutable characteristics of a group of uneven numbers— and to use it as a business action plan to impose order upon the intractably messy universe. | ||
The logic — if one could call it that — is this: four fifths of our clients provide just one fifth of our revenue. | The logic — if one could call it that — is this: | ||
{{Quote| | |||
We have observed that four fifths of our clients provide just one fifth of our revenue. We have spreadsheets to prove it. If a single fifth accounts for four fifths of our income, the remainder — eighty percent of our customers! — are hardly worth the bother. Rather than wasting precious internal resources on this low-yielding mass, we would be much better served just foregoing that twenty percent of revenue — or, at any rate, paying not the blindest bit of attention to maintaining it — and instead concentrating on that lovely twenty percent segment who bring in all the rest of our income. }} | |||
Here is a variation on the same argument, rendered in more plainly [[averagarianism|averagarianist]] terms: | Here is a variation on the same argument, rendered in more plainly [[averagarianism|averagarianist]] terms: |