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''Closer at hand, there are hundreds people — all of them indistinguishable nodes on the org chart, of course — who know the place would fall apart without people like Dan.}} | ''Closer at hand, there are hundreds people — all of them indistinguishable nodes on the org chart, of course — who know the place would fall apart without people like Dan.}} | ||
Management can’t see how many people rely Dan in practice: only those who do ''in theory''. Management only sees the most sclerotic, rusty and ''resented'' communication channels in the organisation: the organisation’s ''reporting lines'': these are the “keep off the grass” signs; vain attempts to coerce inferior modes of communication over [[desire lines|better ones]], | Management can’t see how many people rely Dan in practice: only those who do ''in theory''. Management only sees the most sclerotic, rusty and ''resented'' communication channels in the organisation: the organisation’s ''reporting lines'': these are the “keep off the grass” signs; vain attempts to coerce inferior modes of communication over [[desire lines|better ones]] for, if reporting lines really were the best lines of communication, you would not need to formalise them: they would just ''happen'', the same way lateral communications just happen to flow into Dan. | ||
===One-to-ones and the formal business of reporting=== | ===One-to-ones and the formal business of reporting=== | ||
Since they don’t, management exhorts [[line manager]]s to [[one-to-one|meet weekly]] with their directs, populating standing agendas to furnish [[management information and statistics]] fit for injection into [[opco]] [[Microsoft PowerPoint|decks]] and [[RAG status|RAG dashboards]] of handsome looking but, given the circumstances of their generation, basically ''useless'' data. | Since they don’t, management exhorts [[line manager]]s to [[one-to-one|meet weekly]] with their directs, populating standing agendas to furnish [[management information and statistics]] fit for injection into [[opco]] [[Microsoft PowerPoint|decks]] and [[RAG status|RAG dashboards]] of handsome looking but, given the circumstances of their generation, basically ''useless'' data. |