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{{a|hr| | {{a|hr|{{image|Loyalty Discount|png|}}}}{{dpn|/ˈlɔɪəlti ˈdɪskaʊnt/ |n|}}{{Quote|“Our people are our most valuable asset.” | ||
— Every [[human resources]] department ever.}}For the miscellany of the [[HR]] military-industrial complex — salary bands, [[forced ranking]], gerrymandered [[performance appraisal]] system — all militate ''against'' the idea that staff are are a precious resource. These are lined up to ensure that, through time, an employee’s [[Compensation|pay]] will decouple from, and then trail, the value she offers her firm. | |||
That is, loyalty to the firm is progressively ''penalised''. If they get pay rises at all, they are anaemic. Accompanying protests of iniquity are shrugged off with the two-way optionality that HR managers know they are long. | |||
“As part of infrastructure, you don’t share in the ''upside'', but you’re protected in a down year” [[Human resources|HR]] will say, in a good year. | |||
In a bad one, they will tell you, “we’ve managed to minimise the [[RIF]], but we’re still under a 15% [[cost challenge]], so — just to manage your expectations, you’ll do well to be flat”. | |||
Now none of this is to defend, much less justify, city pay levels. Should we shed tears about relative disfavour among a group as systematically overcompensated as city drones? We should not. And we do not. But still, we should understand the [[systemantic]] forces at play. | |||
Fundamentally, the allocation of financial capital — which is the sum total of what the financial services machine, at its most basic level, does — is a risky, important and therefore valuable thing. Markets that most effectively allocate capital do best. In any case, those who are good at it stand to make a lot of money. This will not change. Effective capital allocation is worth paying for. | |||
But there is no average employee. | The [[JC’|JC’s]] operating premise is that those who do get to do it do ''not'' do nearly as good a job of it as they should. Our [[roll of honour]] refers. | ||
{{ | |||
If the system rewarded excellence, not mediocrity, perhaps fewer shitstorms would happen. So — with the caveat that, sure, everyone gets paid too much — we ask here a different question: how do we allocate pay more effectively? Resource allocation is, after all, what the industry is meant to be best at. | |||
===Mediocrity drift=== | |||
The longer good staff stay, the worse, generally, they are treated. Their only means to correct this — to [[mark-to-market|mark yourself to market]] — is to [[lateral quitter|leave]]. This seems a bit mad. | |||
To be sure, salaries may drift upwards, decade by decade, courtesy of [[HR]]’s finely honed calculus, predicated as it is on abstract, but unshakable logic: a director is worth more than an associate director; a good associate director worth more than a bad one, and so on. All true, and fair, in ''the abstract'', but here is the thing. Employees don’t ''work'' in the abstract. Only [[averagism|averages]] do. | |||
But the [[Modernist|modern]] world ''loves'' its archetypes. Just as the [[common law]] has its [[reasonable person]], economics its rational one, the boxwallahs of [[personnel]] have their average employee. | |||
But ''there is no average employee''. This abstract average is an emergent property of an unstable group. | |||
It includes the young savant, who with rude haste will be catapulted out of the cohort to bigger, brighter things, and the [[weak gazelle]] who should, insh’Allah, be torpedoed from it in the next [[RIF]]. Neither will be there in a year’s time. Those who mulch around the median have different skills, different attributes, bring different sets of tools to the table.<ref>Well, ''theoretically'' they should. Whether they ''do'' the firm’s recruiting methodology allows this is another question. If you only [[Diversity|hire]] Russell Group grads and laterals with [[magic circle]] experience, we are talking about you.</ref> Yet [[HR]] insists on drawing an average from these varying trajectories and holding everyone to it. This average is a blended emulsion that reflects nothing about any of them. | |||
To fit individual performance to an average — this is what forced ranking does — rather regarding it as an individual pathway, is a kind of [[ergodicity|ergodic switch]]. Each of those individuals has its own life history: a vapour trail, a trajectory, a unique collection of skills, foibles and attributes which the individual sorts, tests, burnishes and rejects. The individual who stays at the organisation adapts to it in a way an abstract average can’t. | |||
{{sa}} | |||
*[[Employment derivatives]] | |||
*[[Ergodicity]] | |||
*[[Lateral hire]] | *[[Lateral hire]] | ||
*[[Lateral quitter]] | *[[Lateral quitter]] | ||
*[[Mediocrity drift]] | *[[Mediocrity drift]] | ||
{{Ref}} | {{Ref}} |