New normal: Difference between revisions

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In our [[bossy]] times we hear a lot about what is, or isn’t, the “new normal” and how employers — especially big institutional ones — might be “pivoting” back from the unexpected marvel of compulsory remote working — which, let’s not forget, they were bounced into, to get out of a [[COVID]] jam — to their more usual disposition of outright distrust, in which staff must present themselves at on premises, where they can be properly over-watched, [[internal audit|audited]], monitored, measured and assessed for periodic thinning.
In our [[bossy]] times we hear a lot about what is, or isn’t, the “new normal” and how employers — especially big institutional ones — might be “pivoting” back from the unexpected marvel of compulsory remote working — which, let’s not forget, they were bounced into, to get out of a [[COVID]] jam — to their more usual disposition of outright distrust, in which staff must present themselves at on premises, where they can be properly over-watched, [[internal audit|audited]], monitored, measured and assessed for periodic thinning.


Tech start-up hysteria notwithstanding, the institutional disposition has thus settled: ''calm the hell down, everyone. We’ve got this''. There’s nothing to see: this is ''not'' a new normal. ''Old'' normal service will be resumed as soon as possible. ''Do not adjust your mindset.''
Tech start-up hysteria notwithstanding, the institutional disposition has thus settled: ''calm the hell down, everyone''. We’ve ''got'' this. There’s nothing to see: this is ''not'' a new normal. ''Old'' normal service will be resumed as soon as possible. ''Do not adjust your mindset.''


The [[JC]] says — ''hmmmm''. I don’t ''think'' so. [[Homey don’t play that|Homey don’t ''play'' that]].
The [[JC]] says — ''hmmmm''. I don’t ''think'' so. [[Homey don’t play that|Homey don’t ''play'' that]].
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Now all this would be fine, for work that really ''could'' be [[operationalise]]d. Nor is it new: the history of [[technology]], since the plough, has been the separation of work into mechanical tasks, better done by a machine, from complex ones that must be done by the [[meatware]]. But, as we know, for professional work, that separation is far easier said than done. As long as it has not been done — [[Operationalisation|and it hasn’t]]<ref>The clue is that you still need humans, albeit itinerant [[school-leavers from Bucharest]], to do it: work that is ''actually'' suitable for machines should be done by, well, ''machines'', not [[school-leaver from Bucharest|itinerant school-leavers from Bucharest]], who are bad machine-proxies.</ref> — you run significant [[tail risk]] pulling your punches with staff whose expertise you might really need without warning one day in the yanwning, unknowable future.
Now all this would be fine, for work that really ''could'' be [[operationalise]]d. Nor is it new: the history of [[technology]], since the plough, has been the separation of work into mechanical tasks, better done by a machine, from complex ones that must be done by the [[meatware]]. But, as we know, for professional work, that separation is far easier said than done. As long as it has not been done — [[Operationalisation|and it hasn’t]]<ref>The clue is that you still need humans, albeit itinerant [[school-leavers from Bucharest]], to do it: work that is ''actually'' suitable for machines should be done by, well, ''machines'', not [[school-leaver from Bucharest|itinerant school-leavers from Bucharest]], who are bad machine-proxies.</ref> — you run significant [[tail risk]] pulling your punches with staff whose expertise you might really need without warning one day in the yanwning, unknowable future.


For the [[employment contract]] is a two-sided affair, and the [[consideration]] the employee asks for her “work product” is ''more than mere [[money]]'' — a subtlety that eludes those whose abiding focus is in the cost, and not the value, of the firm’s resources. Besides money, professional employment bestows status, facility, and eminence — what {{author|Daniel Pink}} would summarise as “[[Drive: The Surprising Truth About What Motivates Us - Book Review|autonomy, mastery, and purpose]]”. It is hard to see any of these in a disinfected formica desk and a keyboard, or a permanent diet of [[Skype]]-conducted [[opco]]s, [[steerco]]s, stakeholder check-ins and semi-annual [[compliance]] attestations.  
For the [[employment contract]] is a two-sided affair, and the [[consideration]] the employee asks for her “work product” is ''more than mere [[money]]'' — a subtlety that eludes those whose abiding focus is in the cost, and not the value, of the firm’s resources. Besides money, professional employment bestows status, facility, and eminence — what {{author|Daniel Pink}} would summarise as “[[Drive: The Surprising Truth About What Motivates Us - Book Review|autonomy, mastery, and purpose]]”. It is hard to see any of these in a disinfected Formica desk and a keyboard, or a permanent diet of [[Skype]]-conducted [[opco]]s, [[steerco]]s, stakeholder check-ins and semi-annual [[compliance]] attestations.  


===Home working as the next logical step===
===Home working as the next logical step===