Chatbot

JC pontificates about technology An occasional series. →Go uptown Technology Tell me more Sign up for our newsletter — or just get in touch: for ½ a weekly 🍺 you get to consult JC. Ask about it here.

It’s just so obvious when you think about it. Lawyers are ornery, craggy, expensive and equivocal, and if they do give you a straight anwer it will be so hamstrung by double negatives, passives and arcane constructions that most likely you won’t understand what they say anyway.

Why not just use a chatbot? It works okay for triaging customer complaints about Virgin internet doesn’t it?