Operations

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the dirty, low-profile, undignified business of actually complying with all the fantastical confabulations that sales, trading and the legal profession but the bank into.

Operations folk see themselves as misshapen bell ringers of the financial services world[1], doing the grubby but necessary work to ensure the congregation is on time, well dressed and properly presented for evensong.

  1. Curiously, this is how Sales see them too.