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{{a|design|}} | {{a|design|}} | ||
In Don Norman’s terms design is comprised of [[affordance]]s, [[signifier]]s, [[mapping]] and [[feedback]], a taxonomy of which the design of legal products seems utterly ignorant. | |||
*[[Know your purpose]] | *[[Know your purpose]] | ||
*[[Assume there will be accidents]]: The role of the risk manager is to know where the risks are concentrated, not to be satisfied there are no risks. If your [[RAG status]] has been uniformly green at every [[opco]] for the last ten years you should [[get your coat]]. Because either there ''is no'' [[risk]], so what are you even doing chairing an [[opco]], or you are flat-out delusional, so someone ''else'' is needed. | *[[Assume there will be accidents]]: The role of the risk manager is to know where the risks are concentrated, not to be satisfied there are no risks. If your [[RAG status]] has been uniformly green at every [[opco]] for the last ten years you should [[get your coat]]. Because either there ''is no'' [[risk]], so what are you even doing chairing an [[opco]], or you are flat-out delusional, so someone ''else'' is needed. | ||
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*[[Automation eliminates value but not risk]] | *[[Automation eliminates value but not risk]] | ||
*[[Solve simple problems]]. Like [[Blind spot assistance]]. Leave the hard stuff to the experts. | *[[Solve simple problems]]. Like [[Blind spot assistance]]. Leave the hard stuff to the experts. | ||
===Antifragile=== | ===[[Antifragile]]=== | ||
*[[Be sceptical of models]] ↔ [[Don’t tick boxes]] ↔ watch out for proxies. Don't confuse simplistic models with simplicity. | *[[Be sceptical of models]] ↔ [[Don’t tick boxes]] ↔ watch out for proxies. Don't confuse simplistic models with simplicity. | ||
*[[Decomplicate]] ↔ [[reduce complexity]]: do few things well, rather than everything fairly. | *[[Decomplicate]] ↔ [[reduce complexity]]: do few things well, rather than everything fairly. | ||
*[[Be antifragile]] | *[[Be antifragile]] | ||
{{sa}} | {{sa}} | ||
*{{br|The Design of Everyday Things}} | |||
*[[Blind spot assistance]] | *[[Blind spot assistance]] |