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Behavioural economics: Difference between revisions
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{{A| | {{A|psychology|}} | ||
{{quote|''STEVIE: (at the suggestion of golf) I’ll get the “Back in 15 minutes” sign.'' | |||
''JOHNNY: Oh, it’ll take more than 15 minutes.'' | |||
''STEVIE: You have to give people hope.'' | |||
:—Schitt’s Creek}} | |||
Landing page for BE ideas. [[Ask nicely]]. | |||
===[[Diversity]]=== | |||
Benefits of | |||
*Encourages dissent and defuses groupthink | |||
*Encourage healthy conflict, not unhealthy peace | |||
(see meetings) | |||
*Discourages [[jargon]], which is a shortcut to ways of thinking which can conceal embedded flaws. If you have to “spell out” accepted ideas without seeing them in their fancy buzzwords, it is easier to see the flaws. | |||
Ways of encouraging | |||
*Don’t make it compulsory - that is counterproductive | |||
*Encourage mentoring | |||
===Design=== | |||
If people/clients/staff are continually misusing/misunderstanding a process or product, ''that means your product design is wrong''. CF {{author|Charles Perrow}}: almost no catastrophic accident, at its root cause, boils down to operator error. But almost every one is ''blamed'' on operator error. | |||
===Lean manufacture=== | ===Lean manufacture=== | ||
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:*You ''can'' strip a deterministic process out of a messy human one | :*You ''can'' strip a deterministic process out of a messy human one | ||
:*You ''can't'' force the genuinely intractable analog to the digital | :*You ''can't'' force the genuinely intractable analog to the digital | ||
The role of ritual in legal practice and how that can stop common sense | |||