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*'''The negotiation''': it is a great comfort and solace to an [[inhouse lawyer]] to be able to make commercial decisions, to concede technical or finicky points, and let ''de minimis'' points go, on the fly. ''This'' is what gives the [[legal eagle]] her ''wings''. This vouches safe [[Drive: The Surprising Truth About What Motivates Us - Book Review|her ''autonomy'', her ''mastery'' and her ''purpose'']]. ''This'' is why she shows up for work. ''This'' is why she slogged through all those interminable lectures about [[promissory estoppel]] all those years ago. There is something ineffable, even ''infinite'' about that knowledge: it is impervious to measurement; it lies in a rich forensic magisterium beyond the censorial gaze of [[internal audit]]. You cannot ''quantify'' it. In this sunlit realm, we [[legal eagle]]s can truly fly. | *'''The negotiation''': it is a great comfort and solace to an [[inhouse lawyer]] to be able to make commercial decisions, to concede technical or finicky points, and let ''de minimis'' points go, on the fly. ''This'' is what gives the [[legal eagle]] her ''wings''. This vouches safe [[Drive: The Surprising Truth About What Motivates Us - Book Review|her ''autonomy'', her ''mastery'' and her ''purpose'']]. ''This'' is why she shows up for work. ''This'' is why she slogged through all those interminable lectures about [[promissory estoppel]] all those years ago. There is something ineffable, even ''infinite'' about that knowledge: it is impervious to measurement; it lies in a rich forensic magisterium beyond the censorial gaze of [[internal audit]]. You cannot ''quantify'' it. In this sunlit realm, we [[legal eagle]]s can truly fly. | ||
Immediately, the [[playbook]] interferes with the free run of our young eagle’s magisterium. Before she can even unfold her wings, the [[contract review tool]] has marked-up the document ''to rule'', faithfully cleaving to each enacted stricture of the [[playbook]], however prudish, [[tiresome]] or nonsensical. It is like Horton the goddamn Elephant, doggedly sitting on a nest up a tree. Now bearing in mind that ''saving her precious [[time is of the essence|time'' is of the essence]], it would be ''most'' counterproductive for our young eaglenow to ''undo'' all those fussy, machine-generated corrections — behold: a cyber version of the [[anal paradox]]. And, in any case, why is de-stupiding the machine’s output an any better use of time than just de-stupiding the original draft in the first place? Did ''that'' cost get baked into the business case? | |||
But | But it is worse than that: our legal eagle is snookered: her ineffable judgment is, courtesy of this fusspot machine, now quite ''measurable''. The bureaucrats can run MIS reports. They can see what she is doing. They have a yardstick, and it will tell them things like, “''Lauren Eagle departed from the recommended standard agreement term seven times in June 2019''” The [[rule of self preservation]], which overrides an abstract yen of autonomy whatever {{author|Daniel Pink}} might say, discourage deviation from guidelines, ''even though the guidelines are stupid''. But, dilemma! If she ''doesn’t'' intervene, her client is liable to explode into an incandescent rage at her insistence on a two year term when he expected three. In any case, she can expect to be knee deep in negotiation, hastily-convened conference calls and, after a time, some hard-tack reverse-ferret [[client relationship management]] on a point which, had she not bothered with the contract review tool, ''she would never have raised at all''. Look — it ''is'' only a confi, and it will get sorted out, but remember the the original point of the [[contract review tool]] was to ''cut down on work and save costs, not generate more if it''. | ||
===There is a role for CRM=== | ===There is a role for CRM=== | ||
If you step back and re-contextualise the point of reg-tech, there is a role for automated contract review. If you take out the human backstop | |||
{{sa}} | {{sa}} | ||
*[[Why is reg tech so disappointing?]] | *[[Why is reg tech so disappointing?]] | ||
*{{br|A World Without Work}} | *{{br|A World Without Work}} |