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Design principles: Difference between revisions
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*'''Be patient''': Fundamental change comes slowly. Do not make the mistake of trying to change a fundamental/biological level behaviour with the fashionable layer. Biological behaviours are very persistent. | *'''Be patient''': Fundamental change comes slowly. Do not make the mistake of trying to change a fundamental/biological level behaviour with the fashionable layer. Biological behaviours are very persistent. | ||
*'''five degrees, not fifty''': A radical, sudden change is much more likely to break, be unsustainable, and create unexpected and unwanted knock-ons and consequences for other parts of your machine. Make gradual changes, and build on them, gradually. | *'''five degrees, not fifty''': A radical, sudden change is much more likely to break, be unsustainable, and create unexpected and unwanted knock-ons and consequences for other parts of your machine. Make gradual changes, and build on them, gradually. | ||
*'''Use your experts''': You have a great, real-world source of knowledge and intelligence about the problems and opportunities in front of you: The people who have those problems and are missing those opportunities. Your current staff. They need to be in the centre of the design process. You can’t leave it to [[management consultant]]s who have no subject matter expertise at all. | *'''Use your experts''': You have a great, real-world source of knowledge and intelligence about the problems and opportunities in front of you: The people who have those problems and are missing those opportunities. Your current staff. They need to be in the centre of the design process. You can’t leave it to [[management consultant]]s who have no subject matter expertise at all. | ||
*'''[[Change adoption]] is hard''': The real challenge is getting your subject matters to engage. They are more likely to engage: | |||
**Where the changes are immediately, personally, beneficial to them. No-one had a moment’s trouble adapting to the [[Change adoption|BlackBerry]]. | |||
**That require none, or minimal, behavioural change. Everyone knows what they know, and does what they do. | |||
===[[Antifragile]]=== | ===[[Antifragile]]=== | ||
*[[Be sceptical of models]] ↔ [[Don’t tick boxes]] ↔ watch out for proxies. Don't confuse simplistic models with simplicity. | *[[Be sceptical of models]] ↔ [[Don’t tick boxes]] ↔ watch out for proxies. Don't confuse simplistic models with simplicity. | ||