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His message for those in the legal profession is: do not assume that users of the legal system are irrevocably tied to how it currently works. Clients want ''outcomes.'' How the legal machinery by which these outcomes are delivered ''works'' is of little interest to them; what matters is (i) that the outcome ''works''; (ii) that it is ''cheap''; (iii) that it is ''quick''. | His message for those in the legal profession is: do not assume that users of the legal system are irrevocably tied to how it currently works. Clients want ''outcomes.'' How the legal machinery by which these outcomes are delivered ''works'' is of little interest to them; what matters is (i) that the outcome ''works''; (ii) that it is ''cheap''; (iii) that it is ''quick''. | ||
So: all this | So: all this carry-on with [[Jolly Contrarian Law Reports|law report]]s, dusty [[legal opinion]]s, horsehair wigs and so on is incidental bunk. No-one, necessarily, wants it. The rational moderniser’s refrain: or risk being driven out of business. | ||
=== Come the revolution — === | === Come the revolution — === |