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The product may not be what you think it is. The product is the task to be achieved; the problem to be solved. | The product may not be what you think it is. The product is the task to be achieved; the problem to be solved. | ||
Thought experiment, to separate the essence of the product from its [[substrate]]: imagine all today’s limitations and technological, conceptual constraints no longer apply. Imagine you are an undefined point in the future where logistical problems have been ''solved'': you know, when there are flying cars, teleportation, we live in a virtual matrix and the analogue world has been conclusively proved to be an optical illusion. | '''Where are you going''': Thought experiment, to separate the essence of the product from its [[substrate]]: imagine all today’s limitations and technological, conceptual constraints no longer apply. Imagine you are an undefined point in the future where logistical problems have been ''solved'': you know, when there are flying cars, teleportation, we live in a virtual matrix and the analogue world has been conclusively proved to be an optical illusion. | ||
You don’t need paper, you don’t need email, you don’t need humans — this is a thought experiment, remember: The [[AI]] embedded in the General Systems Vehicle ''Just Because You’re Paranoid Doesn’t Mean No-one’s Following You'' can automatically configure agreements by itself. | You don’t need paper, you don’t need email, you don’t need humans — this is a thought experiment, remember: The [[AI]] embedded in the General Systems Vehicle ''Just Because You’re Paranoid Doesn’t Mean No-one’s Following You'' can automatically configure agreements by itself. | ||
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What do we have available to us to imagine that future: | What do we have available to us to imagine that future: | ||
''Tools'' and ''expertise''. Do not confuse tools and expertise. Tools ''facilitate'' expertise. They ''amplify'' expertise. They cannot replace it. | Where did you come from: How did your process/problem get to where it was? Did it spring, fully formed, from the brow of the superbrain, or is it the result of a long, iterating, series of feedback loops: i.e., a malfunctioning system? If it is, you can’t fix the problem without fixing the system. | ||
=== ''Tools'' and ''expertise''. === | |||
Do not confuse tools and expertise. Tools ''facilitate'' expertise. They ''amplify'' expertise. They cannot replace it. | |||
=== Expertise === | === Expertise === | ||
==== Lawyers ==== | ==== Lawyers ==== | ||
A [[lawyer]] is not the product. | A [[lawyer]] is not the product. What do lawyers want, and how do lawyers function best? Autonomy, mastery, purpose. | ||
How do your tools deliver Access to knowledge. | |||
==== Knowledge ==== | ==== Knowledge ==== |