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General systems unit: Difference between revisions
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{{a| | {{a|gsv|{{image|Magrathea|png|}}}} | ||
===[[GSV questionnaire]]=== | |||
==The general systems unit== | |||
*A resource for optimising legal and ''human'' processes and systems. | |||
*In scope: design, language, legal, psychology, client experience, technology | |||
What it ''isn’t'' | |||
*A plain-English drafting service | |||
*A legal technology platform | |||
==Metaproblems== | |||
How to get people to engage. How to get people be step outside their paradigm and rethink something they might not think is broken. | |||
==Purpose== | ==Purpose== | ||
*What is the ''[[purpose]]'' of the legal department? Wider: what is the purpose of any part of the [[federation]]? | *What is the ''[[purpose]]'' of the legal department? Wider: what is the purpose of any part of the [[federation]]? | ||
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Are you getting calls from contractors in Hyderabad? Rather than throttling legal demand by charging for it, why not do that structurally, but limiting who — what grade — is allowed to seek it? | Are you getting calls from contractors in Hyderabad? Rather than throttling legal demand by charging for it, why not do that structurally, but limiting who — what grade — is allowed to seek it? | ||
==The “product”== | ==The “product”== | ||
The product may not be what you think it is. The product is the task to be achieved; the problem to be solved. | The product may not be what you think it is. The product is the task to be achieved; the problem to be solved. | ||
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What do we have available to us to imagine that future: | What do we have available to us to imagine that future: | ||
Where did you come from: How did your process/problem get to where it was? Did it spring, fully formed, from the brow of the superbrain, or is it the result of a long, iterating, series of feedback loops: i.e., a malfunctioning system? If it is, you can’t fix the problem without fixing the system. | |||
'''Where did you come from''': How did your process/problem get to where it was? Did it spring, fully formed, from the brow of the superbrain, or is it the result of a long, iterating, series of feedback loops: i.e., a malfunctioning system? If it is, you can’t fix the problem without fixing the system. | |||
=== ''Tools'' and ''expertise''. === | === ''Tools'' and ''expertise''. === | ||
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*Is what we focus on really the problem? | *Is what we focus on really the problem? | ||
* | ===Tools=== | ||
* | *[[Problem solving module]] | ||
*[[Process analysis module]] | |||
*[[Escalation threshold]] | |||
{{Sa}} | {{Sa}} | ||