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Innovation: Difference between revisions
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{{Image|Clarice and Lecter|jpg|No! She ''covers'', Clarice!]] | |||
}}{{quote|“''Major innovation comes, most of all, from the unexplored no-man’s land between the disciplines.''” — {{author|Norbert Wiener}}, quoted by {{author|James Burke}}}} | }}{{quote|“''Major innovation comes, most of all, from the unexplored no-man’s land between the disciplines.''” — {{author|Norbert Wiener}}, quoted by {{author|James Burke}}}} | ||
If you want to wreak innovation at ''your'' shop, consider yourself Clarice Starling. Face up to your Lecter. | If you want to wreak innovation at ''your'' shop, consider yourself Clarice Starling. Face up to your Lecter. | ||
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===Agents of innovation=== | ===Agents of innovation=== | ||
The flip side to the perils of [[complexity]] and [[normal accident]] theory, is convexity of benefit. Innovation, benefit, boon, fiesta ''is just as hard to predict as catastrophe''. But just as likely, if the people you have spotting weights in the gymnasium of disaster are experienced, clever, imaginative, [[problem solving]] people. | The flip side to the perils of [[complexity]] and [[normal accident]] theory, is convexity of ''benefit''. Innovation, benefit, boon, fiesta ''is just as hard to predict as catastrophe''. But just as likely, if the people you have spotting weights in the gymnasium of disaster are experienced, clever, imaginative, [[problem solving]] people. | ||
===About that “will-they-won’t-they” suspense element=== | ===About that “will-they-won’t-they” suspense element=== | ||
When telling a story, do not overlook the importance of that suspense element. This is what converts the story from a matter of basic arithmetic to a towering rollercoaster of a tour-de-force. A problem whose solution is clear to all from the outset is — ''not a problem''. Patrons will not pay to see a movie without some ''jeopardy'': an ebb and flow of fortunes, some heart-in-mouth moments culminating in a grand set-piece involving ninja-level [[swordcraft]]. | |||
Hence the psychology of professional advisory business: looking for ''unsolved ''problems. There is no value in a solved problem — a basic reason [[why is legaltech so disappointing|why legaltech is disappointing]] is that no sooner has it achieved its purpose, | Hence the psychology of professional advisory business: looking for ''unsolved'' problems. There is no value in a solved problem — a basic reason [[why is legaltech so disappointing|why legaltech is disappointing]] is that no sooner has it achieved its purpose, its value evaporates. Hence, legaltech ''never quite'' solves problems. | ||
What do do if there are no problems? ''Make'' some. Part of the dark art of any advisory business is to persuade the client that it has a problem. That may involve contorting previously-solved problems ever so slightly | What do do if there are no problems? ''Make'' some. Part of the dark art of any advisory business is to persuade the client that it has a problem. That may involve contorting previously-solved problems: ever so slightly twisting the chassis so the wagon doesn't quite seat itself on the rails any more. ''Then'' there is some valuable<ref>To the professional advisor: remember in whose eyes beauty lies.</ref> peripheral fiddling to do. | ||
There is an [[emergent]] property of any gathering of [[legal eagle]]s is to surface imperfections in the work product: illuminate them, turn them over, inspect them from all sides — to relentlessly focus until, by consensus, this tiny blemish has achieved momentous significance. | There is an [[emergent]] property of any gathering of [[legal eagle]]s is to surface imperfections in the work product: illuminate them, turn them over, inspect them from all sides — to relentlessly focus until, by consensus, this tiny blemish has achieved momentous significance. | ||