Key performance indicator: Difference between revisions

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{{a|devil|[[File:Richard Scarry.jpg|450px|thumb|center|A [[middle manager]]’s big book of little concepts, yesterday]]}}
{{a|devil|[[File:Richard Scarry.jpg|450px|thumb|center|A [[middle manager]]’s big book of little concepts, yesterday]]}}<small>{{quote|'''From''': donotreply@sttrinians.edu.uk<br>'''To''': enquiries@jollycontrarian.com<br>'''Subject''': Behaviour Entry Notification for Violet Elizabeth Contrarian (340231)<br><br>A negative behaviour has been published for Violet Elizabeth Contrarian (340231).<br><br>The behaviour type(s) are: “Late for Lesson.”<br><br>Kind regards<br>St Trinian’s Modern Academy For The Dispositionally Truculent.<br>''This email is sent from an unmonitored account.''}}</small>
<small>{{quote|'''From''': donotreply@sttrinians.edu.uk<br>'''To''': enquiries@jollycontrarian.com<br>'''Subject''': Behaviour Entry Notification for Violet Elizabeth Contrarian (340231)<br><br>A negative behaviour has been published for Violet Elizabeth Contrarian (340231).<br><br>The behaviour type(s) are: “Late for Lesson.”<br><br>Kind regards<br>St Trinian’s Modern Academy For The Dispositionally Truculent.<br>''This email is sent from an unmonitored account.''}}</small>


{{d|Key performance indicator|/kiː pəˈfɔːm(ə)ns ˈɪndɪkeɪtə/|n|
{{d|Key performance indicator|/kiː pəˈfɔːm(ə)ns ˈɪndɪkeɪtə/|n|
}}A [[metric]]. A [[box-ticking|box to tick]]. A [[second-order derivative]] used to explain a [[complicated]] concept to an [[administrator]] who has no background or hope of understanding it, so {{sex|he}} can ''quantify'' it.  
}}A [[metric]]. A [[box-ticking|box to tick]]. A [[second-order derivative]] used to explain a [[complicated]] concept to an [[administrator]] who has no background or hope of understanding it, so {{sex|he}} can ''quantify'' it.  


[[KPI]] is rather like an audio-description soundtrack, designed to explain a film to a blind accountant.
A [[KPI]] is the kind of audio-description soundtrack a quantity surveyor would compose to explain an art-house film to a blind accountant. KPIs will tell you everything [[formal]], structural and [[legible]] about your business, but nothing important.


So, for a contracts [[negotiator]], cast adrift upon an ocean of policies, [[playbook]]s, procedures, approval processes to reach agreement which achieves the firm’s trading objectives while protecting its exposure to its counterparties, [[key performance indicator]]s will be not the ''quality'' of the agreed termination events nor the validity of the security package, much less the practicality of margining arrangements, the sensitivity of the [[NAV trigger|NAV triggers]] or the robustness of the [[indemnity]], but ''how many contracts she has completed and how quickly she managed it.''
So, for a contracts [[negotiator]], cast adrift upon an ocean of policies, [[playbook]]s, procedures, approval processes to reach agreement which achieves the firm’s trading objectives while protecting its exposure to its counterparties, [[key performance indicator]]s will be not the ''quality'' of the agreed termination events nor the validity of the security package, much less the practicality of margining arrangements, the sensitivity of the [[NAV trigger|NAV triggers]] or the robustness of the [[indemnity]], but ''how many contracts she has completed and how quickly she managed it.''