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Key performance indicator: Difference between revisions
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It is a meaningless, [[modernist]] bumf. It suits only [[middle management]], whom it gives something to do, someone to chase, someone to [[audit]], an attestation to gather and a [[KPI]] to stick on the dashboard slide on the monthly about to the [[opco]] deck. | It is a meaningless, [[modernist]] bumf. It suits only [[middle management]], whom it gives something to do, someone to chase, someone to [[audit]], an attestation to gather and a [[KPI]] to stick on the dashboard slide on the monthly about to the [[opco]] deck. | ||
===[[Key non-performance indicator|Key ''non''-performance indicator]]s=== | |||
But all is not lost. With a deft inversion we can set the management layer ''against'' itself. For while it may be difficult to explain how an inhouse lawyer ''does'' add value, it is a cinch to show all the things he must do, but in doing which he does ''not''. Lawyers are beset with [[Tick-boxes|boxes to tick]], forms to fill, processes to follow, policies to comply with and administrative tasks to carry out designed exclusively to satisfy management’s compulsion for ''counting formal things''. | But all is not lost. With a deft inversion we can set the management layer ''against'' itself. For while it may be difficult to explain how an inhouse lawyer ''does'' add value, it is a cinch to show all the things he must do, but in doing which he does ''not''. Lawyers are beset with [[Tick-boxes|boxes to tick]], forms to fill, processes to follow, policies to comply with and administrative tasks to carry out designed exclusively to satisfy management’s compulsion for ''counting formal things''. | ||