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Lawyer acceptance factor: Difference between revisions
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{{A|design| | {{A|design| | ||
[[File:Wife appreciation factor.png|450px|thumb|center|If you want to get it in the house, consider your [[stakeholder]]s.]] | [[File:Wife appreciation factor.png|450px|thumb|center|If you want to get it in the house, consider your [[stakeholder]]s.]] | ||
}}In the olden days when hi-fi envy was still a thing, spoddy anorak types would speak of the | }}In the olden days when hi-fi envy was still a thing, spoddy anorak types would speak of the “wife appreciation factor” — the kind of attributes that would see that new pre-amplification gain-stage attenuator make it through the door without the missus hitting the roof. | ||
Generally, an awesome total harmonic distortion rating wouldn’t cut it. | Generally, an awesome total harmonic distortion rating wouldn’t cut it. It had to ''look'' nice, which meant “acceptably unobtrusive” and ideally ''invisible'', but failing that, artfully-applied walnut veneer, a minimalist fascia and a resemblance to mid-century Danish lounge furniture would at least put you in play. | ||
We mention this because the same goes, with feeling, when asking experienced lawyers to embark on a “user change | We mention this because the same goes, with feeling, when asking experienced lawyers to embark on a “user [[change journey]]” which has in mind a destination watched over by [[legaltech]] machines of loving grace. | ||
They’re a stubborn, recalcitrant lot, are our sibling lawyers. | They’re a stubborn, recalcitrant lot, are our sibling lawyers. | ||
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Likewise, [[fax]], the internet, automated [[document comparison]], remote working, [[e-discovery]] and a host of other neat recent tricks. All water off an eagle’s back. | Likewise, [[fax]], the internet, automated [[document comparison]], remote working, [[e-discovery]] and a host of other neat recent tricks. All water off an eagle’s back. | ||
But — and ''therefore'' — these are not the applications management complains | But — and ''therefore'' — these are not the [[legaltech]] applications management complains about. If anything, lawyers use them ''too much'', and the technology department will periodically engage in pitched battles with the rank and file to ''remove'' this “bloatware”: “do you really need a separate [[Track changes|change comparison]] application? You know there’s one in [[Microsoft Word|Word]], right?” — cue [[exasperated Kermit face]] — must you look at blogs,<ref>Some of which are quite useful, amirite??</ref> cat videos and social media? | ||
There is, yes, a [[paradox]] here. It is, as yet, a hypothesis, but has scope to graduate into a [[twelfth law of worker entropy]]: | There is, yes, a [[paradox]] here. It is, as yet, a hypothesis, but has scope to graduate into a [[twelfth law of worker entropy]]: | ||
{{Quote|''The more enjoyable a software application is to use, the less important it is to management. | {{Quote|''The more enjoyable a software application is to use, the less important it is to management. Conversely, the worse it is to use, the more vital that it is used.''}} | ||
The innovations which draw sardonic [[Sabotage|clog-throwing allusions]] tend ''not'' make a lawyer’s life easier but, rather, [[tedious|duller]]<ref>“[[AI]]” based [[NDA]] reviewing tools do this: however dreary reviewing a [[confi]] is, it at least offers you an afternoon’s petulant pettifoggery, and few lawyers will pass that up: reviewing a machine’s attempt to review an NDA takes even that meagre degree of fun out of it.</ref> or just ''worse'', if they are imposed to make ''someone else’s'' life easier — usually a bean counter’s. | The innovations which draw sardonic [[Sabotage|clog-throwing allusions]] tend ''not'' make a lawyer’s life easier but, rather, [[tedious|duller]]<ref>“[[AI]]” based [[NDA]] reviewing tools do this: however dreary reviewing a [[confi]] is, it at least offers you an afternoon’s petulant pettifoggery, and few lawyers will pass that up: reviewing a machine’s attempt to review an NDA takes even that meagre degree of fun out of it.</ref> or just ''worse'', if they are imposed to make ''someone else’s'' life easier — usually a bean counter’s. | ||
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{{Sa}} | {{Sa}} | ||
*[[User acceptance testing]] | *[[User acceptance testing]] | ||
*[[Change journey]] | |||
*[[Change management]] | |||
*[[Innovation]] | *[[Innovation]] | ||
*[[Legal tech landscape]] | *[[Legal tech landscape]] | ||