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{{A|people|}}One of the sainted [[risk controller]] functions of a financial services firm, the [[litigation]] department deals with customer claims, where the firm has disappointed expectations, and prosecutes the firm’s own ones, where its clients have. | {{A|people| | ||
[[File:Tin hat.jpg|450px|thumb|center|Do we need a [[process agent]], sir?]] | |||
}}One of the sainted [[risk controller]] functions of a financial services firm, the [[litigation]] department deals with customer claims, where the firm has disappointed expectations, and prosecutes the firm’s own ones, where its clients have. | |||
In a well-run firm, therefore, you might expect [[litigation]] to be an unglamorous backwater, and this is how it used to be. | In a well-run firm, therefore, you might expect [[litigation]] to be an unglamorous backwater, and this is how it used to be. |