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{{A|people|{{image|Tin hat|jpg|Do we need a [[process agent]], sir?}}}}One of the sainted [[risk controller]] functions of a financial services firm, the [[litigation]] department deals with customer claims, where the firm has disappointed expectations, and prosecutes the firm’s own ones, where its clients have. | {{A|people|{{image|Tin hat|jpg|Do we need a [[process agent]], sir?}}}}{{{{PAGENAME}}|/ˌlɪtɪˈgeɪʃən ˈlɔːjə/|n|}}One of the sainted [[risk controller]] functions of a financial services firm, the [[litigation]] department deals with customer claims, where the firm has disappointed expectations, and prosecutes the firm’s own ones, where its clients have. | ||
In a well-run firm, therefore, you might expect [[litigation]] to be an unglamorous backwater, and this is how it used to be. | In a well-run firm, therefore, you might expect [[litigation]] to be an unglamorous backwater, and this is how it used to be. |