Normal Accidents: Living with High-Risk Technologies: Difference between revisions

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Furthermore, in our efforts to pre-solve for catastrophe, we tend ''not'' to simplify, but to complicate: we add prepackaged “risk mitigation” components: [[Policy|policies]], [[taxonomy|taxonomies]], [[key performance indicator]]s, [[tick-boxes]], [[dialog box]]es, [[bloatware]] processes, rules, and [[Chatbot|new-fangled bits of kit]] to the process ''in the name of programmatic risk management''.  
Furthermore, in our efforts to pre-solve for catastrophe, we tend ''not'' to simplify, but to complicate: we add prepackaged “risk mitigation” components: [[Policy|policies]], [[taxonomy|taxonomies]], [[key performance indicator]]s, [[tick-boxes]], [[dialog box]]es, [[bloatware]] processes, rules, and [[Chatbot|new-fangled bits of kit]] to the process ''in the name of programmatic risk management''.  


These might give the [[middle management]] layer comfort; they can set their [[RAG status]]es green, and it may justify their planned evisceration of that cohort of troublesome [[subject matter expert]]s who tend to foul up the mechanics of the [[Heath Robinson machine]] — but who will turn out to be just the people you wish you hadn’t fired ''when the shit hits the fan''.
These might give the [[middle management]] layer comfort; they can set their [[RAG status]]es green, and it may justify their planned evisceration of that cohort of troublesome [[subject matter expert]]s who tend to foul up the mechanics of the [[Heath Robinson machine]] — but who will turn out to be just the people you wish you hadn’t fired {{shitfan}}.


Here is the folly of elaborate, [[complicated]] safety mechanisms: adding components to any complex system ''increases'' its complexity. That, in itself, makes dealing with [[system accident]]s, when they occur, ''harder''. The safety mechanisms beloved of the [[middle management]] layer derive from experience. They secure stables from which horses have bolted. They are, as {{author|Jason Fried}} elegantly put it,  
Here is the folly of elaborate, [[complicated]] safety mechanisms: adding components to any complex system ''increases'' its complexity. That, in itself, makes dealing with [[system accident]]s, when they occur, ''harder''. The safety mechanisms beloved of the [[middle management]] layer derive from experience. They secure stables from which horses have bolted. They are, as {{author|Jason Fried}} elegantly put it,