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So to understand a business one needs not understand its formal structure, but its ''informal'' structure: not the roles but the people who fill them: who are the key people whom others go to to help get things done; to break through logjams, to ensure the management is on side? | So to understand a business one needs not understand its formal structure, but its ''informal'' structure: not the roles but the people who fill them: who are the key people whom others go to to help get things done; to break through logjams, to ensure the management is on side? | ||
These lines will not show up in any | These lines will ''not'' show up in any org chart. | ||
{{sa}} | {{sa}} | ||
*[[Line management]] | *[[Line management]] | ||