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A great boon for [[management consultants]], but a chocolate starfish for anyone else. | {{a|hr|}}A great boon for [[management consultants]], but a chocolate starfish for anyone else. | ||
Management consultancy textbooks will glowingly quote {{author|Anthony Burgess}}: “A sure sign of an amateur is too much detail to compensate for too little life”. | Management consultancy textbooks will glowingly quote {{author|Anthony Burgess}}: “A sure sign of an amateur is too much detail to compensate for too little life”. | ||
Management consultants aren’t generally much good with literature. Much less detail. | Management consultants aren’t generally much good with literature. Much less detail. This they take as a mandate to ignore the messy intractable details of a business process, and instead look at the big picture. A good rule of thumb, they say, is [[Pareto rule|Pareto's]] [[80:20 rule|80/20 rule]]: 20% of the activities will consume 80% of the costs. 80% of the revenue will come from 20% of the clients. And so on. | ||
Step one | Step one — undoubtedly right — leads to step 2: if we could only identify what that 80% is, we could relocate it to a cheaper means of production and bingo — easy cost savings. | ||
What this misses | What this misses | ||
*it's low value, not no value. | *it's low value, not no value. | ||
{{ | {{Outsourcing}} | ||
{{egg}} | {{egg}} | ||
{{draft}} | {{draft}} | ||