Problem solving module: Difference between revisions

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:''Lord, grant me the serenity to accept the things I cannot change; the courage to change the things I can; and the wisdom to know the difference.''
::: — Reinhold Niebuhr
:''The question was given to a bunch of engineers: how do we make the journey to Paris better? They came up with a very good engineering solution: spend £6 billion building completely new tracks from London to the coast, knocking 40 minutes off a 3½ hour journey. But it strikes me as an unimaginative way of improving a train journey merely to make it shorter. But what is the opportunity cost of spending 6 billion pounds on those railway tracks? What you should in fact do is employ all the world’s top male and female supermodels, pay them to walk the length of the train handing out free Chateau Petrus for the duration of the journey.  You’ll still have about £3 billion pounds left in change and people will ask for the trains to be ''slowed down''.
:: — [[Rory Sutherland]]
===The problem===
===The problem===
*'''What is the problem?''' defining the issue.
*'''What is ''your'' problem?''' defining the issue ''as you see it''. We will get to whether your problem is ''the'' problem later.
:*'''Your agenda''': What are you trying to do? What happens if you don’t do it?
:*'''Your agenda''': What are you trying to do? What happens if you don’t do it?
:*'''Tried and failed''': What have you tried to fix the problem?
:*'''Tried and failed''': What have you tried to fix the problem?