Process: Difference between revisions

21 bytes added ,  2 September 2019
no edit summary
(Created page with "{{draft}}{{g}} Two roles: :(i) identifying the rule set, and :(ii) seeking data as to compliance with it. It is a formal role only. Note the behaviour that this encourages:...")
 
No edit summary
Line 16: Line 16:
The portfolio risk engine ascribes the same value to any outcome as long as it conforms to the playbook. The principle measurement is ''cost'' (lack of) and then ''speed''.  
The portfolio risk engine ascribes the same value to any outcome as long as it conforms to the playbook. The principle measurement is ''cost'' (lack of) and then ''speed''.  


{{sa}}
*[[Playbook]]
The theory is we [[operationalise]] a negotiation process. We divide into ''doers'' — [[process participants]] and thinkers “[[process designers]]”. Wherever there is a playbook, the demands of fidelity and economy require a deskilling and de-emphasis of [[subject matter expert]]ise from the process participants.  
The theory is we [[operationalise]] a negotiation process. We divide into ''doers'' — [[process participants]] and thinkers “[[process designers]]”. Wherever there is a playbook, the demands of fidelity and economy require a deskilling and de-emphasis of [[subject matter expert]]ise from the process participants.  


The same does not hold for the [[process designers]]. BUT — and here's the thing: if we also operationalise the [[escalation]] process — and the dogma of [[internal audit]] and the bottom line imperative see to it that we do — we wind up with a series of nested playbooks stretching up and across the organisation, and the real expertise ([[internal audit]]s) becomes expertise in the operational parameters of the different layers and abstractions of operational playbook: reconciling them, testing them for consistency and compatibility, while in the mean time [[subject matter expert]]ise — of the actual substantive content of the operation — has leaked out of the whole system.
The same does not hold for the [[process designers]]. BUT — and here's the thing: if we also operationalise the [[escalation]] process — and the dogma of [[internal audit]] and the bottom line imperative see to it that we do — we wind up with a series of nested playbooks stretching up and across the organisation, and the real expertise ([[internal audit]]s) becomes expertise in the operational parameters of the different layers and abstractions of operational playbook: reconciling them, testing them for consistency and compatibility, while in the mean time [[subject matter expert]]ise — of the actual substantive content of the operation — has leaked out of the whole system.