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| {{a|devil|}}Accidents ''will'' happen. Four strategies for coping: three focus on the accident, one focuses on your organisation.
| | #redirect[[coping strategy]] |
| *'''Dealing with accidents''':
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| :*Respond to accidents when they happen
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| :*Limit damage accidents can cause
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| :*Minimise chance that accidents happen
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| *'''Dealing with your [[organisational model]]''': Assuming accidents ''will'' happen, reduce vulnerability to them. Vulnerability comes in the form of unusual [[concentrations]]:
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| :*Concentration of energy — in a financial services firm, call this financial risk, or profit-and-loss generators
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| :*Concentration of population — different models of [[distributed network]]. Compare “hub and spoke” models like airports (fragile — take out a hub and large parts of the system are inoperable) with “multiple-node” networks like the internet (robust — take out a node and everything can flow a different way).
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| :*Concentration of political/economic power— increases the vulnerability to harm from [[executive failure]].
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