Service catalog: Difference between revisions

Service catalog (view source)

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 This is the profound difference between humans and machines.  In the [[hive mind]]'s evangelical fervor for AI, this distinction has been lost. We overlook it at our peril. Humans catch the bits that the service catalog didn't anticipate.
+===Lawyers. A special case. ===
+If there is one category of employees which is uniquely unsuitable for a service catalogue it is the legal department. It is a misconception that the legal department is there to answer and a pine on all legal questions. In fact, the legal department is there to apply non novel legal questions only 4. Established law, inside normal science, on the tilled and and tended fields of existing practice, is something that the business people and operations staff must understand themselves.
+No one is ignorant of the law. Only where you do not know the law should you ask the legal department.
+That is, the legal department is there precisely to answer the questions that the organisation was not expecting to to be asked. These are by definition the questions that do not not match the carved joints of the risk taxonomy or service catalogue bracket unless your legal service catalogue is stated as broadly as to answer all the questions the organisation was not expecting to be asked.
 {{seealso}}