Service catalog: Difference between revisions

no edit summary
No edit summary
No edit summary
Line 17: Line 17:


===Come the [[apocalypse]]===
===Come the [[apocalypse]]===
The [[service catalog]] is also of a piece with the [[risk taxonomy]] in its conviction that the forward needs of the organisation are perfectly understood, anticipated, and pre-determined. There is nothing new under the sun. Unless we are on the brink of apocalypse — ''the'' [[apocalypse]] that is: the one with horsemen, not just any old calamity — logically, this view is wildly mistaken. As the [[JC]] never tires of reminding us, [[Risk]]s, challenges and opportunities present themselves from undetected crevices in the [[space-time continuum]]. They are not languishing in plain sight within the pages of your [[playbook]].  
The [[service catalog]] is also of a piece with the [[risk taxonomy]] in its conviction that the forward needs of the organisation are perfectly understood, anticipated, and pre-determined. There is nothing new under the sun. Unless we are on the brink of apocalypse — ''the'' [[Apocalypse]] that is; the one with a capital A, four horsemen and so on, not just any old calamity — logically, this view is wildly mistaken. As the [[JC]] never tires of reminding us, [[risk]]s, challenges and opportunities present themselves from undetected crevices in the [[space-time continuum]]. They are not languishing in plain sight within the pages of your [[playbook]].  


It is at just the moment when existential threats emerge, unbidden, from the poorly-sewn seams of your [[risk taxonomy]], that you ''don’t'' want your risk controllers going “sorry, but according to the [[service catalog]], that’s not my problem".  
It is at just the moment when existential threats emerge, unbidden, from the poorly-sewn seams of your [[risk taxonomy]], that you ''don’t'' want your risk controllers going “sorry, but according to the [[service catalog]], that’s not my problem".