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Service catalog: Difference between revisions
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The [[service catalog]] is also of a piece with the [[risk taxonomy]] in its conviction that the forward needs of the organisation are perfectly understood, anticipated, and pre-determined. There is nothing new under the sun. Unless we are on the brink of apocalypse — ''the'' [[Apocalypse]] that is; the one with a capital A, four horsemen and so on, not just any old calamity — logically, this view is wildly mistaken. As the [[JC]] never tires of reminding us, [[risk]]s, challenges and opportunities present themselves from undetected crevices in the [[space-time continuum]]. They are not languishing in plain sight within the pages of your [[playbook]]. | The [[service catalog]] is also of a piece with the [[risk taxonomy]] in its conviction that the forward needs of the organisation are perfectly understood, anticipated, and pre-determined. There is nothing new under the sun. Unless we are on the brink of apocalypse — ''the'' [[Apocalypse]] that is; the one with a capital A, four horsemen and so on, not just any old calamity — logically, this view is wildly mistaken. As the [[JC]] never tires of reminding us, [[risk]]s, challenges and opportunities present themselves from undetected crevices in the [[space-time continuum]]. They are not languishing in plain sight within the pages of your [[playbook]]. | ||
It is at just | It is at just ''this'' moment, when these existential, [[Apocalypse|Apocalyptic]] threats emerge — unbidden as they will be, tearing through the badly-stiched seams of your [[risk taxonomy]] — it is at ''exactly'' this point that you ''don’t'' want your risk controllers going, “Ah, sorry, champ, but according to the [[service catalog]], that’s not my problem”. | ||
===Machines, not [[meatware]] === | ===Machines, not [[meatware]] === | ||