Service catalog: Difference between revisions

Service catalog (view source)

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 This is part of a wider thrust to [[operationalise]] the organisation and eliminate redundancies. You, dear [[subject matter expert]], cannot fight it, because ''you '''are''' the redundancy the thrust is designed to eradicate''.
-The [[service catalog]] is also of a piece with the [[risk taxonomy]] in that it is a product of the conviction that the forward needs of the organisation are perfectly understood, anticipated, and set in stone. There is nothing new under the sun. Unless we are on the brink of apocalypse - ''the'' [[apocalypse]] that is: the one with horsemen, not just any old calamity - it is logically mistaken. As the [[JC]] never tires of reminding us, [[Risk]]s, challenges and opportunities present themselves from undetected crevices in the [[space-time continuum]]. They are not languishing in plain sight within the pages of your [[playbook]].
+The [[service catalog]] is also of a piece with the [[risk taxonomy]] in its conviction that the forward needs of the organisation are perfectly understood, anticipated, and pre-determined. There is nothing new under the sun. Unless we are on the brink of apocalypse - ''the'' [[apocalypse]] that is: the one with horsemen, not just any old calamity - it is logically mistaken. As the [[JC]] never tires of reminding us, [[Risk]]s, challenges and opportunities present themselves from undetected crevices in the [[space-time continuum]]. They are not languishing in plain sight within the pages of your [[playbook]].
 It is at just the moment when existential threats emerge, unbidden, from the poorly-sewn seams of your [[risk taxonomy]], that you ''don't'' want your risk controllers going "sorry, but that's not my job".