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Service line: Difference between revisions
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The [[service line]] is a concept beloved of management consultants, and those in the higher management strata | The [[service line]] is a concept beloved of [[management consultants]], and those in the higher management strata who are bewitched by their honeyed words. May be muttered under the same breath as [[service delivery]], often in the same tedious sentence as a [[service catalog]], the fact that mid-level autocrats in operations are going round describing themselves, proudly, as part of the “[[service line]]” is as good an indication as you need to know your organisation is captive of moribund bureaucrats and people with [[MBA]]s. | ||
If you want to understand the pathology behind those who use this accursed phrase, here it is in the wild (in the context of hospital administration—observers will note it is not just we parasitic banking types who suffer this affliction: the heroic men and women of the health sector, too, is blighted by similarly indeceipherable [[management consultancy]]): | If you want to understand the pathology behind those who use this accursed phrase, here it is in the wild (in the context of hospital administration—observers will note it is not just we parasitic banking types who suffer this affliction: the heroic men and women of the health sector, too, is blighted by similarly indeceipherable [[management consultancy]]): | ||