Seventh law of worker entropy: Difference between revisions

Seventh law of worker entropy (view source)

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 If you want to change how people do things, ''make life easier for them''.
-This law is routinely ignored, at great cost to the poor [[subject matter expert]]s on whose heads [[tedium]] inevitable rains down but also, gratifyingly, on the [[software as a service]] vendor whose bright<ref>Not bright.</ref> ideas they hawk to middle managers in the legal [[chief operating office]].
+This law is routinely ignored, at great cost to the poor [[subject matter expert]]s on whose heads attendant [[tedium]] inevitably then rains down but also, gratifyingly, on the [[software as a service]] vendor whose bright<ref>Not bright.</ref> ideas they hawk to [[middle manager]]s in the legal [[chief operating office]].
 Any innovation that, for example, injects a new [[dialog box]], however well-intended — was there ever a [[dialog box]] that ''wasn’t'' well-intended? — into an existing process violates this principle.