Seventh law of worker entropy: Difference between revisions

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This is little more than an articulation of the following: if you want to change how people do things, ''make it easier for them''. Not ''harder''.  
This is little more than an articulation of the following: if you want to change how people do things, ''make it easier for them''. Not ''harder''.  


Any innovation that, for example, injects a new [[dialog box]] into an existing process, or requires a [[user]] to take some additional action, however well-intended — was there ever a [[dialog box]] that ''wasn’t'' well-intended? — makes life harder, however exciting the prospect of enhanced [[MIS]] that comes from having the [[user]]s repetitively click it may be.
For example, the punched-card-controlled [[Jacquard loom]] (pictured) made life inestimably easier for Parisienne couturiers who fancied intricately woven silken fabrics. The machine took off. Two hundred years later, you are reading this very article on its direct descendant. I dare say M. Jacquard would be as surprised as you are.
 
So to the inverse: ''any'' “innovation” that, for example, injects a new [[dialog box]] into an existing process, or requires a [[user]] to take some additional action, however well-intended — was there ever a [[dialog box]] that ''wasn’t'' well-intended? — makes life ''harder'', however exciting the prospect of enhanced [[MIS]] that comes from having the [[user]]s repetitively click it may be.


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