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Software-as-a-service: Difference between revisions
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The [[JC]] has lost count of the products that do a job, but just not quite the one you’d like them to. Document assembly packages that oblige you to create document structures in their application rather than in Microsoft Word, or can’t handle columns. Document management systems without APIs to your own systems. Workflow systems that can’t handle parallel routing. Document extraction engines that can’t handle regular expressions. In each case we need this kind of functionality to apply the application to our particular, counter-intuitive and often baffling circumstances. Our institutions ''shouldn’t'' be counter-intuitive or baffling of course, and it is hardly the [[reg tech]] provider’s fault, ''but they are''. They are complex organic systems with a tendency to complicatedness. Every bureaucratic firm is bureaucratic in its own way. | The [[JC]] has lost count of the products that do a job, but just not quite the one you’d like them to. Document assembly packages that oblige you to create document structures in their application rather than in Microsoft Word, or can’t handle columns. Document management systems without APIs to your own systems. Workflow systems that can’t handle parallel routing. Document extraction engines that can’t handle regular expressions. In each case we need this kind of functionality to apply the application to our particular, counter-intuitive and often baffling circumstances. Our institutions ''shouldn’t'' be counter-intuitive or baffling of course, and it is hardly the [[reg tech]] provider’s fault, ''but they are''. They are complex organic systems with a tendency to complicatedness. Every bureaucratic firm is bureaucratic in its own way. | ||
====Configuration==== | ====Configuration==== | ||
Configuration problems tend to be ones that attend the use of [[artificial intelligence]]. Again, [[thought leader]]s<ref>See {{author|Daniel Susskind}}’s {{br|A World Without Work}} for the classic case of this.</ref> see the ''abstract'' appeal of [[artificial intelligence]] while disregarding the challenges of the ''particular''. Neural networks need to be ''trained''. This is a slow, laborious, painstaking job. To extract a [[Rehypothecation|re-hypothecation]] formula from a database of thousands of random [[prime brokerage agreement]]s, for example, | Configuration problems tend to be ones that attend the use of [[artificial intelligence]]. Again, [[thought leader]]s<ref>See {{author|Daniel Susskind}}’s {{br|A World Without Work}} for the classic case of this.</ref> see the ''abstract'' appeal of [[artificial intelligence]] while disregarding the challenges of the ''particular''. Neural networks need to be ''trained''. This is a slow, laborious, painstaking job. To extract a [[Rehypothecation|re-hypothecation]] formula from a database of thousands of random [[prime brokerage agreement]]s, for example, is doable — if you have on hand a specialist with a sophisticated understanding not only of legal language and market practice but also of regular expressions and PHP, who is prepared to spend weeks training the neural network to get it started. | ||
Not many people do. Certainly this is not the [[general counsel]]’s expectation when, during the pitch, {{sex|he}} is presented with a magical [[machine learning]] application which, he is told, will solve his every problem. And note two ironies here: first, the lion’s share of the effort, expertise, and experience required to make this product ''work'' comes not from the product itself, but from your own internal resource training it. Given how long the training process will take, this is no small cost — yet, being “sunk”, it will fall off the costing projections when the business case is put together. Second, | |||
===Then there’s [[blockchain]], of course=== | ===Then there’s [[blockchain]], of course=== | ||
{{bs}}The latest iteration — talked about in tones of reverent optimism [https://www.forbes.com/sites/ilkerkoksal/2019/10/23/the-benefits-of-applying-blockchain-technology-in-any-industry/#7253848c49a5 here] — is “[[blockchain as a service]]”. But a service to whom? And did I hear a siren going off? | {{bs}}The latest iteration — talked about in tones of reverent optimism [https://www.forbes.com/sites/ilkerkoksal/2019/10/23/the-benefits-of-applying-blockchain-technology-in-any-industry/#7253848c49a5 here] — is “[[blockchain as a service]]”. But a service to whom? And did I hear a siren going off? | ||