Software-as-a-service: Difference between revisions

no edit summary
No edit summary
No edit summary
Line 4: Line 4:
:—Leo Tolstoy, ''Anna Karenina''}}
:—Leo Tolstoy, ''Anna Karenina''}}


[[Software as a service]] — “[[SAAS]]” to its friends; glorified ''[[rent-seeking]]'' to the poor sods who have it imposed on them — is disguised ''re''intermediation by means of tool purportedly there to remove it. It is popular as the only business model most [[reg tech entrepreneur]]s have managed to figure out.
{{d|Software as a service|/ˈsɒftweər/ /əz/ /ə/ /ˈsɜːvɪs/|n|}}


The equivalent of selling a warranty on a toaster. Charging a running cost for a software application which shouldn’t ''need'' a lot of maintenance, unless you ''built it'' to need maintenance.  
The equivalent of selling a warranty on a toaster. Charging a running cost for software which, by reference to its own ''raison d’être'' shouldn’t ''need'' a lot of maintenance, unless you ''built it'' to need maintenance.  “[[SAAS]]” to its friends; glorified ''[[rent-seeking]]'' to the poor sods who have it imposed on them, software as a service is the disguised ''re''intermediation of a function by a tool purportedly there to remove it. It is popular as it is the only business model most [[reg tech entrepreneur]]s have managed to figure out.  


If your software were any good you would design a [[user interface|user-interface]] easy enough for the [[meatware]] to deal with ''so you didn’t need a service contract''. Right?
If your software were any good you would design a [[user interface|user-interface]] easy enough for the [[meatware]] to deal with ''so you didn’t need a service contract''. Right?
===The [[reg tech]] business model conundrum===
===The [[reg tech]] business model conundrum===
{{quote|'''Lesson one''': Insist on an unsupervised pilot where ''real'' users get to push and pull the product by themselves without help from the vendor, and not just a chaperoned [[proof of concept]] where the software vendor can control inputs and outcomes to make the product seem satisfactory. Remember the [[sixth law of worker entropy]].}}
It is a familiar experience amongst buyers of [[reg tech]] and [[legal tech]] that hawked products do fabulously when demonstrated to the [[general counsel]] at the pitch (often by performing some kind of [[magic]] on a pre-prepared [[non-disclosure agreement]]), but underwhelm upon implementation when set upon by the [[morlock]]s who actually need to use them to solve real-life problems.  
It is a familiar experience amongst buyers of [[reg tech]] and [[legal tech]] that hawked products do fabulously when demonstrated to the [[general counsel]] at the pitch (often by performing some kind of [[magic]] on a pre-prepared [[non-disclosure agreement]]), but underwhelm upon implementation when set upon by the [[morlock]]s who actually need to use them to solve real-life problems.  


Line 37: Line 36:


{{sa}}
{{sa}}
*[[How to test software]]
*[[Blockchain]]
*[[Blockchain]]
*[[Rent-seeking]]
*[[Rent-seeking]]
*[[Reg tech]]
*[[Reg tech]]