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{{a|devil|}}Organisational systems can be [[Simple system|simple]], [[Complicated system|complicated]] or [[Complex systems|complex]]. Best you know which one yours is. Differentiate between the ''type of system | {{a|devil|}}Organisational systems can be [[Simple system|simple]], [[Complicated system|complicated]] or [[Complex systems|complex]]. Best you know which one yours is. Differentiate between the ''type of system'' and ''how to manage that system''. So: | ||
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! System !! System characteristics !! Management techniques | |||
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| '''[[Simple system]]'''|| Static process. Requires a series of steps. No interaction. Little if/then logic. Fixable (and best handled) by [[algorithm]]. || Manageable by ''unskilled'' application of algorithm. Suitable for machine production. | |||
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| '''[[Complicated system]]'''|| Bounded interactive process: Involves interaction with an autonomous/uncontrollable agent but boundaries are fixed, and rules of engagement are static fully specified, known to all participants. All relevant information is available to all participants. || Manageable by ''skilled'' application of algorithm. Suitable for autonomous operation by [[subject matter expert]]. | |||
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| '''[[Complex system]]'''|| Unbounded, interactive process. Involves interaction with automonous agents without boundaries, without pre-agreed rules, and where information is limited and asymmetric. Rules, boundaries and each participant’s objectives are dynamic and change interactively. Impossible to predict. || Requires expertise, experience, autonomy, imaginative adaptability, [[heuristics]], and the ability to make, adjust and reject provisional conclusions as information changes. | |||
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===[[Simple system]]s=== | ===[[Simple system]]s=== | ||
{{simple capsule}} | {{simple capsule}} |