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{{a|devil|}}Organisational systems can be [[Simple system|simple]], [[Complicated system|complicated]] or [[Complex systems|complex]]. Best you know which one yours is. Differentiate between the ''type of system'' and ''how to manage that system''. So: | {{a|devil|}}Organisational systems can be [[Simple system|simple]], [[Complicated system|complicated]] or [[Complex systems|complex]]. Best you know which one yours is. Differentiate between the ''type of system'' and ''how to manage that system''. So: | ||
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! {{header left}} System !! {{header left}} System characteristics !! {{header left}} How to manage !! {{header left}} Example | |||
! System !! System characteristics !! How to manage !! Example | |- style="vertical-align: top;" | ||
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| '''[[Simple system]]'''|| Static process. Requires a series of steps. No interaction. Little if/then logic. Fixable (and best handled) by [[algorithm]]. || ''Unskilled'' application of algorithm. Suitable for [[Chatbot|machine]] production. || Bake a cake. | | '''[[Simple system]]'''|| Static process. Requires a series of steps. No interaction. Little if/then logic. Fixable (and best handled) by [[algorithm]]. || ''Unskilled'' application of algorithm. Suitable for [[Chatbot|machine]] production. || Bake a cake. | ||
|- | |- style="vertical-align: top;" | ||
| '''[[Complicated system]]'''|| Bounded interactive process: Involves interaction with an autonomous/uncontrollable agent but boundaries are fixed, and rules of engagement are static fully specified, known to all participants. All relevant information is available to all participants. || ''Skilled'' application of algorithm. Suitable for autonomous operation by [[subject matter expert]]. || [[Chess]] or [[Go]]. | | '''[[Complicated system]]'''|| Bounded interactive process: Involves interaction with an autonomous/uncontrollable agent but boundaries are fixed, and rules of engagement are static fully specified, known to all participants. All relevant information is available to all participants. || ''Skilled'' application of algorithm. Suitable for autonomous operation by [[subject matter expert]]. || [[Chess]] or [[Go]]. | ||
|- | |- style="vertical-align: top;" | ||
| '''[[Complex system]]'''|| Unbounded, interactive process. Involves interaction with automonous agents without boundaries, without pre-agreed rules, and where information is limited and asymmetric. Rules, boundaries and each participant’s objectives are dynamic and change interactively. Impossible to predict. || Requires expertise, experience, autonomy, imaginative adaptability, [[heuristics]], and the ability to make, adjust and reject provisional conclusions as information changes. || Financial market. Manufacturing process. Air traffic control system. | | '''[[Complex system]]'''|| Unbounded, interactive process. Involves interaction with automonous agents without boundaries, without pre-agreed rules, and where information is limited and asymmetric. Rules, boundaries and each participant’s objectives are dynamic and change interactively. Impossible to predict. || Requires expertise, experience, autonomy, imaginative adaptability, [[heuristics]], and the ability to make, adjust and reject provisional conclusions as information changes. || Financial market. Manufacturing process. Air traffic control system. | ||
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