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:—{{Buchstein}}, ''[[Die Schweizer Heulsuse]]''}}{{d|Org chart|/ɔːg ʧɑːt/|n|}} | :—{{Buchstein}}, ''[[Die Schweizer Heulsuse]]''}}{{d|Org chart|/ɔːg ʧɑːt/|n|}} | ||
A [[formal]] portrait. A still life. A glib schematic that tells you everything you ''don’t'' need to know about an organisation, but which it treats as its most utmost secret | A [[formal]] portrait. A still life. A glib schematic that tells you everything you ''don’t'' need to know about an organisation, but which it treats as its most utmost secret. | ||
A formal diagram placing everyone in a hierarchical relation to everyone else with reporting lines radiating out and down from the the splayed fingers of the [[chief executive officer]]. A centrally-sanctioned, aspirational, blueprint: to the executive suite what the “built environment” is to the town planner: a plausible account of how the organisation is ''meant'' to work. | |||
The plan you have ''[[Complex system|before]]'' [[Complex system|you get punched in the mouth]]. | |||
===[[Form]], not [[substance]]=== | ===[[Form]], not [[substance]]=== | ||
But organisations have a way of frustrating their executives’ best-laid plans, just as cities delight in upsetting their urban planners’ platonic aspirations. This is not an accident but necessary consequence of forward motion into an uncertain future: an organisation that devoutly obeys its present operating manual is, to all intents and purposes, on [[Work-to-rule|strike]]. That is, in fact, the definition of a “[[work-to-rule]]”. | But organisations have a way of frustrating their executives’ best-laid plans, just as cities delight in upsetting their urban planners’ platonic aspirations. This is not an accident but necessary consequence of forward motion into an uncertain future: an organisation that devoutly obeys its present operating manual is, to all intents and purposes, on [[Work-to-rule|strike]]. That is, in fact, the definition of a “[[work-to-rule]]”. |