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It is as if management is not satisfied that we are mediocre ''enough''. For a generation management orthodoxy has been to use machines, networks and our burgeoning digital interconnectedness to ''[[downskill]]'' the workforce, while the scope of that workforce has only grown. Why pay for expert staff to do drudgery in London when you can have [[School-leavers in Bucharest|school leavers]] do it for a quarter the cost in Bucharest? | It is as if management is not satisfied that we are mediocre ''enough''. For a generation management orthodoxy has been to use machines, networks and our burgeoning digital interconnectedness to ''[[downskill]]'' the workforce, while the scope of that workforce has only grown. Why pay for expert staff to do drudgery in London when you can have [[School-leavers in Bucharest|school leavers]] do it for a quarter the cost in Bucharest? | ||
But are few, expensive, talented, centralised workers really better than many, cheap mediocre ones? | But are few, expensive, talented, centralised workers really better than many, cheap mediocre ones? Is the management resource dedicated to overseeing this sprawling complex of pencil pushing justified? | ||
This signals a lack of respect for the ''work'' — if you are happy having school leavers doing it off a playbook, it can’t be ''that'' hard — but, equally, a lack of respect for machines — if it really is just a case of following a playbook (an analogue [[algorithm]], after all), then why not just program a machine to do it and save all that HR cost and organisational overhead? | This signals a lack of respect for the ''work'' — if you are happy having school leavers doing it off a playbook, it can’t be ''that'' hard — but, equally, a lack of respect for machines — if it really is just a case of following a playbook (an analogue [[algorithm]], after all), then why not just program a machine to do it and save all that HR cost and organisational overhead? |