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The Field Guide to Human Error Investigations: Difference between revisions
The Field Guide to Human Error Investigations (view source)
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{{A|book review|}} | {{A|book review|{{image|field guide|jpg|}}}}{{br|The Field Guide to Human Error Investigations}}<br>{{author|Sidney Dekker}}{{c|Systems theory}} | ||
Of a piece with {{author|Charles Perrow}}’s {{br|Normal Accidents}}, {{author|Sidney Dekker}}’s book is compelling in rooting the cause of accidents in poor system design and unnecessary complexity, overlaying safety features and compliance measures which only make the problem worse — that is, at the door of management and not poor benighted [[subject matter expert]]s who are expected to make sense of the | ===More on systems accidents=== | ||
Of a piece with {{author|Charles Perrow}}’s {{br|Normal Accidents}}, {{author|Sidney Dekker}}’s book is compelling in rooting the cause of accidents in poor system design and unnecessary complexity, overlaying safety features and compliance measures which only make the problem worse — that is, at the door of management and not poor benighted [[subject matter expert]]s who are expected to make sense of the [[Rube Goldberg machine]] that management expect them to operate. | |||
There are two ways of looking at system accidents: | There are two ways of looking at system accidents: | ||