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{{author|Charles Perrow}}’s {{br|Normal Accidents}} | *{{author|John Gall}}’s {{br|Systemantics: The Systems Bible}} | ||
*{{author|Charles Perrow}}’s {{br|Normal Accidents}} | |||
*{{author|Jane Jacobs}}’ {{br|The Death and Life of Great American Cities}} | *{{author|Jane Jacobs}}’ {{br|The Death and Life of Great American Cities}} | ||
{{c|Systems theory}} |