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This prompt usually comes from those obliged to ''follow'' the process ''complaining'' about it. Interests are, theoretically aligned: the [[meatware]] resents having its time wasted; [[middle manager]]s don’t enjoy being whined at, so the [[Systemantics: The Systems Bible|feedback loop]] balances itself into a kind of vaguely [[tiresome]] equilibrium. Every now and then middle management will overhaul the process to make it less of a pain — for everyone. | This prompt usually comes from those obliged to ''follow'' the process ''complaining'' about it. Interests are, theoretically aligned: the [[meatware]] resents having its time wasted; [[middle manager]]s don’t enjoy being whined at, so the [[Systemantics: The Systems Bible|feedback loop]] balances itself into a kind of vaguely [[tiresome]] equilibrium. Every now and then middle management will overhaul the process to make it less of a pain — for everyone. | ||
The unmonitored, auto-generated email breaks that feedback loop. Now the [[user]] doesn’t know who sent the email, who owns the system, or whom to whine at. She may try to work it out, perhaps by searching [[Quantum indeterminacy|fruitlessly]] on the [[intranet]]<ref>It is a truth universally acknowledged that no intranet contains any information that is both up-to-date and useful.</ref> but the wave of ire will eventually crest, subside and she will go back to her other tediae, the matter unresolved. The responsible middle manager — if there is one, and we cannot now even be certain of that: for all we know, the system may be generating its own Kafkaesque processes — remains blissfully unaware of the wastefulness of her process. Indeed, unshackled from the responsibility of keeping this one serviceably un-stupid, she is free to create ''more'' wasteful processes, watched over by more unmonitored accounts, and can report a full slate of green indicators on her [[RAG]] | The unmonitored, auto-generated email breaks that feedback loop. Now the [[user]] doesn’t know who sent the email, who owns the system, or whom to whine at. She may try to work it out, perhaps by searching [[Quantum indeterminacy|fruitlessly]] on the [[intranet]]<ref>It is a truth universally acknowledged that no intranet contains any information that is both up-to-date and useful.</ref> but the wave of ire will eventually crest, subside and she will go back to her other tediae, the matter unresolved. The responsible middle manager — if there is one, and we cannot now even be certain of that: for all we know, the system may be generating its own Kafkaesque processes — remains blissfully unaware of the wastefulness of her process. Indeed, unshackled from the responsibility of keeping this one serviceably un-stupid, she is free to create ''more'' wasteful processes, watched over by more unmonitored accounts, and can report a full slate of green indicators on her [[RAG status|RAG]] dashboard at the monthly [[opco]] [[stakeholder]] check-in. | ||
Even less edifying is the auto-generated email that does not just ''warn'' you about something, or ''chide'' you for something, but ''[[You’ve been assigned a task!|actively gives you work to do]]''. | Even less edifying is the auto-generated email that does not just ''warn'' you about something, or ''chide'' you for something, but ''[[You’ve been assigned a task!|actively gives you work to do]]''. | ||