W. Edwards Deming: Difference between revisions

# '''Stop buying the cheapest item'''. You get what you pay for. Instead, minimise total cost — see [[waste]]. Move toward a single supplier<ref>Not sure about this: some [[redundancy]]/[[diversity]] of supply is an advantage to ease adaptability.</ref> for any one item, on a long-term [[Relationship contract|relationship]] of loyalty and trust.

# '''Always be improving''': [[Iterate]]; understand the landscape is [[complex]]; demand and impulses change; constantly and forever the system of production and service, to improve quality and productivity, and thus constantly decrease costs.

# '''Be better leaders''': The aim of management is to ''help people'' — and machines — to do a better job.  

# '''Look to remove [[fear]]''': Let everyone may work effectively for the company.